Shipping Policy
Shipping UAE Only
- Delivery Time: We offer delivery throughout the UAE within 4-6 working days from the time your order is processed.
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Shipping Charges:
- Orders above 100 AED: Free shipping.
- Orders below 100 AED: Shipping charge of 20 AED.
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Payment Methods: You can choose to pay using the following methods within the UAE:
- Cash on Delivery (COD)
- Credit/Debit Cards (Visa, Mastercard, Apple Pay, American Express, Tabby)
Order Confirmation & Invoice:
- Once your order has been dispatched, you will receive a shipping confirmation email with your invoice and tracking details.
- Please note that invoices cannot be modified after they have been issued.
Payment Security
All payments made on our website are secured using advanced e-commerce technologies and encryption systems to ensure your personal and payment details remain protected.
- Secure Socket Layer (SSL) encryption: We use 128-bit SSL encryption to prevent unauthorized access to your credit card and personal data.
- Payments are processed through Global Collect, ensuring a safe and secure transaction.
Order Confirmation Email:
Once your order is successfully placed, you will receive a confirmation email with your Order Number and a summary of your purchase. You can track your order status at any time through your profile.
Tracking Your Order
- Once your package has left our warehouse, you will receive a tracking number via email, allowing you to monitor your shipment’s progress.
- You can also track the status of your order from the “Order History” section in your account profile.
- Visit the "Check My Order Status" page on our website and enter your order details to check the current status of your shipment.
Customer Service Contact:
For any further inquiries or assistance regarding your shipment, feel free to contact our customer service team:
- Email: info@menbur.ae
- Phone: +971 50 143 4323
We are committed to ensuring your order reaches you securely and efficiently across the UAE.